Patient Service Representative - MMC BID SAN

Millinocket Regional Hospital; Kennebunk (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

Millinocket Regional Hospital is seeking a Patient Service Representative who will provide administrative support in a medical office environment. The role involves greeting patients, scheduling appointments, and ensuring patient data is managed according to confidentiality policies. Candidates should have a high school diploma and experience in customer service to thrive in this supportive and inclusive healthcare setting.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education resources

Well-being resources for employees and families

Qualifications

• Experience in a medical office preferred.
• Driver’s license may be required.

Responsibilities

• Greet patients in a friendly and courteous manner.
• Schedule appointments and perform general office duties.
• Collect, verify, enter, and monitor patient data.

Skills

Customer service

Computer skills

Effective cash collection

Education

High School diploma or GED

Job description

Maine Medical Center

Clerical/Administrative Support
Req #: 35963

Summary

Summary:
The Patient Service Representative (PSR) – MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: Driver’s license may be required.
3. Experience: Experience in a medical office and customer service preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Computer skills, effective cash collection skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Zachary T. Avelino at [e-mail]