Patient Service Rep - Orthodontics (Travel Pay, Bonuses)

Orthodontic-Experts-Management-LLC; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) matching

Paid Time Off

Bonus opportunities

Employee Assistance Program

Job summary

Orthodontic Experts is seeking a Patient Service Representative to warmly welcome visitors, answer calls, manage the front desk, and provide general administrative support. You will also collect patient information, schedule appointments, handle payments, and assist patients and staff across multiple clinic sites.

The role requires strong communication, problem-solving, and de-escalation skills, with a focus on patient-centered care. Competitive benefits are provided for full-time employees.

Qualifications

• HS diploma or GED required.
• 3 years of customer service experience.
• 2 years of patient service experience.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).
• Excellent problem solving and de-escalation skills.
• Excellent written and verbal communication skills.

Responsibilities

• Provide a warm welcome to all visitors and assist with information needs.
• Answer incoming calls and manage the front desk.
• Provide general administrative support and maintain office communications.

Skills

Customer service

Communication

Problem solving

De-escalation

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Orthodontic Experts is seeking a Patient Service Representative to warmly welcome visitors, answer calls, manage the front desk, and provide general administrative support. You will also collect patient information, schedule appointments, handle payments, and assist patients and staff across multiple clinic sites.

The role requires strong communication, problem-solving, and de-escalation skills, with a focus on patient-centered care. Competitive benefits are provided for full-time employees.