Patient Service Pro - Fast-Paced Medical Front Desk

Forefront Dermatology; Pittsburgh (Allegheny County); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

HSA matching

PTO and Holidays

Life insurance (company paid)

Short-term disability (voluntary)

Job summary

Forefront Dermatology in Pittsburgh, PA seeks a dependable Patient Service Representative to manage front desk tasks, verify insurance, and support daily clinic operations.

You will handle check-ins, scheduling, and cash transactions while maintaining a welcoming environment and accurate records. This full-time role offers benefits and opportunities for growth in a fast-paced dermatology setting.

Qualifications

• High school diploma or equivalent is required.
• 1+ year of medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.
• Ability to operate standard office equipment.
• Ability to type a minimum of 40 wpm is preferred.
• Must possess attention to detail.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter throughout the day.
• Checks schedules for added, canceled and no-show appointments throughout the day.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Communication

Organizational skills

Basic computer skills

Multitasking

Typing 40 wpm

Confidentiality

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR)

Phone system

Job description

Forefront Dermatology in Pittsburgh, PA seeks a dependable Patient Service Representative to manage front desk tasks, verify insurance, and support daily clinic operations.

You will handle check-ins, scheduling, and cash transactions while maintaining a welcoming environment and accurate records. This full-time role offers benefits and opportunities for growth in a fast-paced dermatology setting.