Patient-Focused Front Desk Specialist

The Dermatology Center, LLC; Rolla (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Pet insurance

Term life insurance

Voluntary products

Cosmetic Perks

Job summary

The Dermatology Center, LLC is seeking a friendly, organized front desk receptionist to be the first point of contact for patients and visitors in a fast-paced healthcare setting.

Responsibilities include greeting guests, answering calls, scheduling appointments, collecting patient information, and supporting front-desk operations while ensuring confidentiality and professional service. A collaborative team environment with growth opportunities is available.

Qualifications

• Previous receptionist, front desk, or customer service experience preferred.
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and remain calm in a busy environment
• Proficiency with computers and standard office software
• Ability to maintain professionalism and confidentiality at all times
• Experience in a medical or specialty practice is a plus
• High school diploma or equivalent preferred

Responsibilities

• Greet patients and visitors in a courteous and professional manner
• Answer and direct incoming phone calls, taking accurate messages when needed
• Schedule, confirm, and manage patient appointments
• Collect and update patient information with accuracy and confidentiality
• Check patients in and out, verify required forms, and process necessary paperwork
• Assist with coordinating front-desk workflow to support smooth office operations
• Maintain a clean, organized, and welcoming reception area
• Handle basic administrative tasks such as filing, scanning, and data entry
• Work collaboratively with clinical and administrative team members
• Provide support with insurance verification and other patient service tasks as assigned

Skills

Communication

Interpersonal skills

Organization

Multitasking

Confidentiality

Professionalism

Medical office experience

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Dermatology Center, LLC is seeking a friendly, organized front desk receptionist to be the first point of contact for patients and visitors in a fast-paced healthcare setting.

Responsibilities include greeting guests, answering calls, scheduling appointments, collecting patient information, and supporting front-desk operations while ensuring confidentiality and professional service. A collaborative team environment with growth opportunities is available.