Dermatology Front Desk Pro — Patient Care & Scheduling

Austin Community College; Washington (District of Columbia); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off (PTO) and holidays

Opportunities for growth and advance

Training and supportive leadership

Job summary

Integrated Dermatology of K Street is seeking a high-energy Front Desk/Processor to greet patients, verify insurance, and coordinate appointments in a fast-paced dermatology practice. This role emphasizes patient-focused service and efficient front desk operations.

You will manage high-volume calls, process referrals, maintain provider schedules, and support clinicians to ensure a smooth patient experience from check-in to check-out. Competitive pay and benefits apply, with growth opportunities.

Qualifications

• Experience in a medical front desk or dermatology office is preferred.
• Familiarity with EMR systems is a plus.
• Strong multitasking and organizational skills in a fast-paced environment.
• Excellent communication and customer service skills.
• Professional demeanor and team-oriented mindset.

Responsibilities

• Greet and check-in/check-out patients with professionalism and warmth
• Verify insurance, collect copays, and ensure accurate patient information
• Manage high-volume phone calls, scheduling, and appointment coordination
• Process referrals, authorizations, and patient documentation
• Maintain provider schedules and assist with patient flow throughout the day
• Communicate effectively with clinical staff to support daily operations
• Ensure front desk area remains organized, clean, and efficient

Skills

Front desk

Patient care

Multitasking

Communication skills

Customer service

Team-oriented

EMR systems

Tools

EMR software

Job description

Integrated Dermatology of K Street is seeking a high-energy Front Desk/Processor to greet patients, verify insurance, and coordinate appointments in a fast-paced dermatology practice. This role emphasizes patient-focused service and efficient front desk operations.

You will manage high-volume calls, process referrals, maintain provider schedules, and support clinicians to ensure a smooth patient experience from check-in to check-out. Competitive pay and benefits apply, with growth opportunities.