Patient Services Front Desk Specialist

Forefront Dermatology; Arlington (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA matching

Paid time off

Life insurance

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology in Arlington, VA is seeking a Patient Service Representative to support patient check-in, verify insurance and manage front-desk operations in a fast-paced dermatology clinic.

Responsibilities include handling multi-line phone calls, updating patient information, scanning documents into the EHR, and coordinating follow-up appointments while maintaining a welcoming reception area.

Qualifications

• Requires high school diploma or equivalent.
• 1+ years of medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Excellent customer service, communication and organizational skills.
• Ability to operate standard office equipment.
• 40 wpm typing preferred.
• Attention to detail.
• Ability to multi-task and work well individually or on a team.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter.
• Checks schedules for added, canceled and no-show appointments.
• Schedules follow-up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Communication

Organization

Attention to detail

Typing

Multi-tasking

Confidentiality

Education

High school diploma or equivalent

Tools

Electronic health record

Office equipment

Job description

Forefront Dermatology in Arlington, VA is seeking a Patient Service Representative to support patient check-in, verify insurance and manage front-desk operations in a fast-paced dermatology clinic.

Responsibilities include handling multi-line phone calls, updating patient information, scanning documents into the EHR, and coordinating follow-up appointments while maintaining a welcoming reception area.