Patient Services Specialist – Fast-Paced Medical Office

Forefront Dermatology; Elizabethtown (KY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

Paid time off

401k with employer contribution

Profit sharing

Job summary

Forefront Dermatology in Elizabethtown, KY is hiring a Patient Service Representative for the busy front desk of our clinic. Responsibilities include patient check-in, verifying insurance, scanning documents into the EHR, and assisting with daily reception tasks.

The role requires strong customer service, basic computer skills, and the ability to multi-task in a fast-paced environment. Competitive benefits, schedule flexibility, and opportunities to grow within the practice are offered.

Qualifications

• High school diploma or equivalent is required.
• 1+ years medical office experience or similar capacity preferred.
• Proficient in basic computer functions and data entry.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record (EHR).
• Maintains tidiness of waiting area and reception counter.
• Checks schedules for added, canceled, and no-show appointments.
• Schedules follow-up appointments as needed.
• Responds to designated tasks in the EHR.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Phone skills

Data entry

Organization

Teamwork

Education

High school diploma

Tools

EHR familiarity

Microsoft Office

Job description

Forefront Dermatology in Elizabethtown, KY is hiring a Patient Service Representative for the busy front desk of our clinic. Responsibilities include patient check-in, verifying insurance, scanning documents into the EHR, and assisting with daily reception tasks.

The role requires strong customer service, basic computer skills, and the ability to multi-task in a fast-paced environment. Competitive benefits, schedule flexibility, and opportunities to grow within the practice are offered.