Patient Service Front Desk Pro — Training Included

MyEyeDr; Florida; On-site; USD 32,000 - 52,000; Full time

Job summary

MyEyeDr. is looking for a Patient Service Coordinator to manage front desk operations and provide a best-in-class patient experience. Training will be provided to learn about vision care, insurance verification, and appointment coordination in a welcoming, fast-paced clinic environment.

You will work with doctors and team members to ensure smooth check-in/check-out, effective communication, and high-quality patient care. Some weekend/evening shifts may be required.

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Organized and able to prioritize multiple tasks under pressure while providing best in class service to patients and staff.
• Flexible, nimble and agile mindset with the ability to wear multiple hats.
• Friendly, caring, and patient-centric demeanor in a fast-paced environment.
• Team player with excellent written and verbal communication skills.

Responsibilities

• Provide patients a personalized check in/out experience creating a timely, seamless process.
• Verify and educate patients on insurance options during check in/out.
• Assist with appointment confirmations and patient outreach in coordination with Doctor availability.
• Multitask by managing phones, greeting patients, scheduling appointments, and assisting staff as needed.
• Cross-train to other office support roles such as Eyewear Consultants or Technicians as needed.
• Collaborate with doctors and team to ensure a seamless patient experience.

Skills

Front desk experience

Customer service

Administrative tasks

Multitasking

Communication skills

Job description

MyEyeDr. is looking for a Patient Service Coordinator to manage front desk operations and provide a best-in-class patient experience. Training will be provided to learn about vision care, insurance verification, and appointment coordination in a welcoming, fast-paced clinic environment.

You will work with doctors and team members to ensure smooth check-in/check-out, effective communication, and high-quality patient care. Some weekend/evening shifts may be required.