Patient Service Concierge

Summit Health; Allwood (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and Disability insurance

401(k) plan

Job summary

Summit Health is seeking a Front Desk / Medical Office Support person in New Jersey. You will greet patients, manage registrations, verify insurance, and handle payments while maintaining accurate records and a welcoming, efficient front desk presence.

Responsibilities include scheduling, coordinating with clinical staff, and supporting documentation and billing tasks. You will work in a patient‑centered, team‑driven environment offering robust benefits and opportunities for growth.

Qualifications

• High School Diploma or GED required.
• Associate degree preferred.
• Experience with medical office workflows is a plus.
• Excellent customer service and written/spoken English skills required.
• Ability to organize and multi-task in a fast‑paced environment.
• Knowledge of medical terminology is preferred.

Responsibilities

• Greet visitors and patients in a friendly, professional manner.
• Manage patient registration and ensure smooth flow through the front desk.
• Answer calls promptly and direct to appropriate staff.
• Inform patients of delays and assist with comfort as needed.
• Process self-pay charges, collect payments, and reconcile daily receipts.
• Scan insurance cards and verify eligibility in the online system.
• Update patient demographics and insurance information.
• Schedule appointments and manage waitlists per guidelines.
• Support pre-authorizations and referrals as required.
• Coordinate with clinical staff to maintain timely patient care.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR systems

Practice Management System

Job description

Summit Health is seeking a Front Desk / Medical Office Support person in New Jersey. You will greet patients, manage registrations, verify insurance, and handle payments while maintaining accurate records and a welcoming, efficient front desk presence.

Responsibilities include scheduling, coordinating with clinical staff, and supporting documentation and billing tasks. You will work in a patient‑centered, team‑driven environment offering robust benefits and opportunities for growth.