Patient Service Associate - Part-Time Front Desk Scheduling

Akron Children's; Akron (OH); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Eligible benefits

Job summary

Akron Children's is seeking a Part-Time Patient Service Representative to provide front-desk and basic billing support in a busy healthcare setting. You will greet patients, assist with visit preparation, collect co-pays, schedule appointments, and help ensure a smooth patient experience with accurate data entry and HIPAA compliance.

The ideal candidate has a high school diploma, strong interpersonal and organizational skills, and familiarity with Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Experience in a general office setting preferred.
• Healthcare environment experience preferred.
• Experience with computerized scheduling systems preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Greets patients and families and provides prompt, caring responses to questions and requests.
• Performs point-of-service activities including visit preparation, co-pay collection, and patient tracking.
• Schedules patient visits or diagnostic testing using hospital procedures and resources.
• Manages third-party payors and collection of co-pays.
• Maintains front desk inventory and handles routine clerical tasks (faxing, copying, filing, mailing, phone messages).
• Ensures HIPAA compliance and supports office operations so the department runs smoothly.

Skills

Interpersonal skills

Organizational skills

Basic math

Education

High school diploma

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Akron Children's is seeking a Part-Time Patient Service Representative to provide front-desk and basic billing support in a busy healthcare setting. You will greet patients, assist with visit preparation, collect co-pays, schedule appointments, and help ensure a smooth patient experience with accurate data entry and HIPAA compliance.

The ideal candidate has a high school diploma, strong interpersonal and organizational skills, and familiarity with Microsoft Office.