Patient Scheduling Specialist (EPIC) & Front Desk

Hire Partnership; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Hire Partnership is seeking a Patient Scheduling & Administrative Support in a busy research and healthcare setting. You will manage a high volume of appointments, greet patients, and support front-desk operations with professionalism.

The ideal candidate will have strong organizational and communication skills, thrive in a fast-paced environment, and demonstrate attention to detail while ensuring patient confidentiality and excellent service.

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Able to thrive in a fast-paced environment.
• Detail-oriented and dependable.
• EPIC experience or training preferred.

Responsibilities

• Coordinate and manage a high volume of patient appointments.
• Greet and assist patients and their families in a friendly, professional manner.
• Provide excellent customer service in person and by phone.
• Process cash and credit card transactions in the on-site retail shop.
• Manage multiple priorities in a busy healthcare environment.
• Maintain strict patient confidentiality at all times.

Skills

Customer service

Communication

Organization

Multitasking

Detail-oriented

Tools

EPIC

Job description

Hire Partnership is seeking a Patient Scheduling & Administrative Support in a busy research and healthcare setting. You will manage a high volume of appointments, greet patients, and support front-desk operations with professionalism.

The ideal candidate will have strong organizational and communication skills, thrive in a fast-paced environment, and demonstrate attention to detail while ensuring patient confidentiality and excellent service.