Patient Care Coordinator — Scheduling & Patient Experience

Hospital for Special Surgery; Uniondale (NY); Presencial; USD 38.000 - 58.000; Jornada completa

Descripción de la vacante

Hospital for Special Surgery is seeking a Patient Care Coordinator to support front-desk activities, schedule appointments, manage referrals, and assist with billing processes. The role requires strong communication and customer service skills, with experience using EPIC and MS Office preferred.

You will collaborate with clinical teams to ensure smooth patient flow and accurate charting. The position emphasizes adaptability, detail orientation, and a patient-centered approach in a fast-paced

Formación

• High School Diploma or GED required.
• Healthcare experience preferred.

Responsabilidades

• Answer phones and greet patients professionally.
• Schedule patient appointments and ancillary services.
• Coordinate referrals and pre-authorizations.
• Enter scheduling and billing data accurately in EPIC and system.
• Assist with check-out and collect copayments as needed.
• Maintain patient records and documentation per policy.

Conocimientos

Communication

Customer service

Organizational skills

Multitasking

Follow directions

Teamwork

Problem solving

Computer skills

Healthcare knowledge

Educación

High School Diploma or GED

Herramientas

Epic EMR

Microsoft Office

Descripción del empleo

Hospital for Special Surgery is seeking a Patient Care Coordinator to support front-desk activities, schedule appointments, manage referrals, and assist with billing processes. The role requires strong communication and customer service skills, with experience using EPIC and MS Office preferred.

You will collaborate with clinical teams to ensure smooth patient flow and accurate charting. The position emphasizes adaptability, detail orientation, and a patient-centered approach in a fast-paced