Front Desk Coordinator

Hire Partnership; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Hire Partnership is seeking a Patient Scheduling & Administrative Support in a busy research and healthcare setting. You will manage a high volume of appointments, greet patients, and support front-desk operations with professionalism.

The ideal candidate will have strong organizational and communication skills, thrive in a fast-paced environment, and demonstrate attention to detail while ensuring patient confidentiality and excellent service.

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Able to thrive in a fast-paced environment.
• Detail-oriented and dependable.
• EPIC experience or training preferred.

Responsibilities

• Coordinate and manage a high volume of patient appointments.
• Greet and assist patients and their families in a friendly, professional manner.
• Provide excellent customer service in person and by phone.
• Process cash and credit card transactions in the on-site retail shop.
• Manage multiple priorities in a busy healthcare environment.
• Maintain strict patient confidentiality at all times.

Skills

Customer service

Communication

Organization

Multitasking

Detail-oriented

Tools

EPIC

Job description

Patient Scheduling & Administrative Support

Join a prestigious research and healthcare organization in a fast-paced, patient-focused role. This position involves a high volume of patient scheduling and requires someone who is organized, professional, and committed to providing excellent customer service. Experience with EPIC is a strong plus.

Pay range

• Coordinate and manage a high volume of patient appointments
• Greet and assist patients and their families in a friendly, professional manner
• Provide excellent customer service in person and by phone
• Process cash and credit card transactions in the on-site retail shop
• Manage multiple priorities in a busy healthcare environment
• Maintain strict patient confidentiality at all times

Ideal Candidate

• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Comfortable working in a fast-paced environment
• Detail-oriented and dependable
• EPIC experience or training is highly preferred
• Prior healthcare or patient-facing experience is a plus

Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.