Patient Scheduling Specialist — Care Concierge

UW Health; Town of Sun Prairie (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

UW Health in Wisconsin is seeking a Patient Scheduling Representative to join our team. This full-time role schedules appointments by phone, in person, or electronically, handles inbound and outbound calls, and coordinates with clinic staff to ensure timely patient care.

No minimum education is required, though a high school diploma or equivalent is preferred, with additional degrees or healthcare scheduling experience viewed favorably.

Qualifications

• No minimum education required.
• High School Diploma or equivalent preferred.
• Associate's or Bachelor's degree in Business Administration, Healthcare, or related field preferred.
• Six months of office or customer service experience required.
• Healthcare or patient scheduling experience preferred.

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming calls from patients to assist with scheduling.
• Make outgoing calls to schedule appointments.
• Coordinate with clinic staff to ensure timely care.

Education

HS Diploma or equivalent (Preferred)

Associate's or Bachelor's degree in Business Administration, Healthcare, or related field (Preferred)

Job description

UW Health in Wisconsin is seeking a Patient Scheduling Representative to join our team. This full-time role schedules appointments by phone, in person, or electronically, handles inbound and outbound calls, and coordinates with clinic staff to ensure timely patient care.

No minimum education is required, though a high school diploma or equivalent is preferred, with additional degrees or healthcare scheduling experience viewed favorably.