Part-Time Patient Scheduler & Concierge

UW Health; Windsor (WI); On-site; USD 22,000 - 32,000; Part time

Job summary

UW Health in Wisconsin is seeking a Part-time Patient Scheduling Representative to manage appointment scheduling by phone, in person, or electronic methods. The role includes handling incoming calls, placing outgoing calls, and coordinating with clinic staff to ensure timely patient care.

The position requires no minimum education, with a high school diploma preferred and additional healthcare/education credentials as pluses.

Qualifications

• 6 months previous experience in an office or customer service environment Required
• Previous experience working in healthcare Preferred
• Previous experience scheduling of patients Preferred
• Previous experience with answering phones, greeting clients and customers in person Preferred

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Skills

Customer service

Education

High School Diploma or equivalent

Associate's Degree in Business Administration/Healthcare or related field

Bachelor's Degree in Business Administration/Healthcare or related field

Job description

UW Health in Wisconsin is seeking a Part-time Patient Scheduling Representative to manage appointment scheduling by phone, in person, or electronic methods. The role includes handling incoming calls, placing outgoing calls, and coordinating with clinic staff to ensure timely patient care.

The position requires no minimum education, with a high school diploma preferred and additional healthcare/education credentials as pluses.