Patient Appointment Navigator (Part-Time)

UW Health; Madison (WI); Vor Ort; USD 22.000 - 32.000; Teilzeit

Zusammenfassung

UW Health is looking for a Part-time Patient Scheduling Representative in Madison, WI. The role requires scheduling appointments via phone, in-person or electronic correspondence and handling incoming and outgoing calls to coordinate patient care.

Minimum education is a high school diploma with six months in office or customer service. Preferred experience includes healthcare or patient scheduling and phone greeting patients in person.

Qualifikationen

• Minimum - High school diploma or equivalent.
• Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
• Minimum - Six (6) months of previous experience in an office or customer service environment.
• Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Aufgaben

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner

Kenntnisse

Appointment scheduling

Phone communication

Customer service

Coordination with staff

Ausbildung

High school diploma or equivalent

Associate or Bachelor's degree in related field

Jobbeschreibung

UW Health is looking for a Part-time Patient Scheduling Representative in Madison, WI. The role requires scheduling appointments via phone, in-person or electronic correspondence and handling incoming and outgoing calls to coordinate patient care.

Minimum education is a high school diploma with six months in office or customer service. Preferred experience includes healthcare or patient scheduling and phone greeting patients in person.