Compassionate Patient Scheduling Coordinator

UW Health; Madison (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

UW Health in Madison, Wisconsin is seeking a Patient Scheduling Representative for part-time hours. You will schedule appointments via multiple channels and handle calls from patients and families to support timely care.

The role requires at least 6 months in an office or customer service setting, with healthcare experience preferred. High school diploma preferred; higher degrees are a plus. Pay starts at $19.59 per hour, with 50% FTE and day/evening shifts.

Qualifications

• 6 months experience in an office or customer service environment required.
• Healthcare experience preferred.
• Experience scheduling patients preferred.
• Experience answering phones and greeting clients in person preferred.

Responsibilities

• Schedule appointments via phone, in-person, or electronic correspondence.
• Handle incoming calls to assist with scheduling needs.
• Place outgoing calls to schedule patient appointments.
• Coordinate with clinic staff to ensure timely care.

Skills

Customer service

Scheduling

Phone etiquette

Education

High School Diploma or equivalent

Associate's Degree or Bachelor's (preferred)

Job description

UW Health in Madison, Wisconsin is seeking a Patient Scheduling Representative for part-time hours. You will schedule appointments via multiple channels and handle calls from patients and families to support timely care.

The role requires at least 6 months in an office or customer service setting, with healthcare experience preferred. High school diploma preferred; higher degrees are a plus. Pay starts at $19.59 per hour, with 50% FTE and day/evening shifts.