Healthcare Patient Scheduling Specialist (Day Shift)

University of Wisconsin Medical Foundation; Janesville (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Tuition benefits

Job summary

UW Health in Wisconsin is seeking a Patient Scheduling Representative to manage appointment scheduling via phone, in-person, or electronic methods. The role supports patients and families, making outgoing calls and coordinating with clinic staff to ensure timely care.

Pay starts at $19.59 per hour with diverse scheduling options. Benefits include health and dental insurance, PTO, retirement plans, parental leave, and tuition assistance, reflecting UW Health’s commitment to staff wellbeing.

Qualifications

• 6 months previous experience in an office or customer service environment required.
• Healthcare experience preferred.
• Experience scheduling patients preferred.
• Experience answering phones and greeting clients in person preferred.

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming calls to assist with appointment scheduling needs.
• Make outgoing calls to schedule appointments.
• Coordinate with clinic staff to ensure timely patient care.

Skills

Customer service

Phone etiquette

Scheduling

Communication

Education

High School Diploma or equivalent Preferred

Associate's or Bachelor's in Business Administration/Healthcare Preferred

Job description

UW Health in Wisconsin is seeking a Patient Scheduling Representative to manage appointment scheduling via phone, in-person, or electronic methods. The role supports patients and families, making outgoing calls and coordinating with clinic staff to ensure timely care.

Pay starts at $19.59 per hour with diverse scheduling options. Benefits include health and dental insurance, PTO, retirement plans, parental leave, and tuition assistance, reflecting UW Health’s commitment to staff wellbeing.