Patient Scheduling Specialist - Flexible Hours & Benefits

UW Health; Janesville (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Retirement plans

Parental leave

Adoption assistance

Tuition benefits

Referral bonus

Job summary

UW Health is seeking a Patient Scheduling Representative to manage appointments by phone, in person, or electronically. The role involves answering patient calls, coordinating with clinic staff, and arranging timely care for patients and families.

The position offers a full-time schedule, day shift, with competitive benefits and potential for flexible shifts. A high school diploma is preferred, with additional healthcare or scheduling experience viewed favorably.

Qualifications

• 6 months previous experience in an office or customer service environment required.
• Previous experience working in healthcare preferred.
• Previous experience scheduling patients preferred.
• Previous experience with answering phones, greeting clients in person preferred.

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist with scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure timely care for patients.

Skills

Office or customer service experience

Healthcare experience

Scheduling experience

Phone etiquette

Education

High School Diploma or equivalent Preferred

Associate's Degree Preferred

Bachelor's Degree Preferred

Job description

UW Health is seeking a Patient Scheduling Representative to manage appointments by phone, in person, or electronically. The role involves answering patient calls, coordinating with clinic staff, and arranging timely care for patients and families.

The position offers a full-time schedule, day shift, with competitive benefits and potential for flexible shifts. A high school diploma is preferred, with additional healthcare or scheduling experience viewed favorably.