Patient Access & Appointment Coordinator

UW Health; Town of Forest (WI); On-site; USD 22,000 - 32,000; Part time

Job summary

UW Health is hiring a Patient Scheduling Representative to support appointment scheduling via phone, in-person, or electronic channels. The role includes handling inbound calls, making outbound scheduling calls, and coordinating with clinic staff to ensure timely patient care.

No degree required; HS diploma preferred; additional healthcare/business-related education preferred. 6 months of office or customer service experience is requested.

Qualifications

• No minimum education required.
• High School Diploma or equivalent Preferred
• Associate's/Bachelor’s Degree in Business Administration, Healthcare, or related field Preferred

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming calls from patients and families to assist with appointment scheduling.
• Make outgoing calls to schedule appointments.
• Coordinate with clinic staff to ensure timely care for patients.

Skills

Customer service

Phone communication

Scheduling appointments

Education

High School Diploma or equivalent

Associate's/Bachelor’s Degree in Business Administration or Healthcare

Job description

UW Health is hiring a Patient Scheduling Representative to support appointment scheduling via phone, in-person, or electronic channels. The role includes handling inbound calls, making outbound scheduling calls, and coordinating with clinic staff to ensure timely patient care.

No degree required; HS diploma preferred; additional healthcare/business-related education preferred. 6 months of office or customer service experience is requested.