Patient Scheduling Representative - Healthline

UW Health; Madison (WI); Vor Ort; USD 22.000 - 32.000; Teilzeit

Zusammenfassung

UW Health is looking for a Part-time Patient Scheduling Representative in Madison, WI. The role requires scheduling appointments via phone, in-person or electronic correspondence and handling incoming and outgoing calls to coordinate patient care.

Minimum education is a high school diploma with six months in office or customer service. Preferred experience includes healthcare or patient scheduling and phone greeting patients in person.

Qualifikationen

• Minimum - High school diploma or equivalent.
• Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
• Minimum - Six (6) months of previous experience in an office or customer service environment.
• Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Aufgaben

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner

Kenntnisse

Appointment scheduling

Phone communication

Customer service

Coordination with staff

Ausbildung

High school diploma or equivalent

Associate or Bachelor's degree in related field

Jobbeschreibung

Work Schedule:

This is a part time position, 8 hours/week, Day Shift, 7:00am - 4:30pm availability needed. Every other Saturday/Sunday. Mandatory holiday rotation. Hours may vary based upon operational needs of the department.

Pay:

Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

Patient Scheduling Representative to:

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education:

Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:

Minimum - Six (6) months of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics

our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.