Patient Scheduling Specialist

The Christ Hospital; Green Township (OH); On-site; USD 32,000 - 38,000; Full time

Job summary

The Christ Hospital is seeking an Administrative Scheduler/Receptionist to manage daily patient and physician scheduling, verify insurance, collect co-pays, and enter data into the EMR and Practice Management system.

Responsibilities include answering calls, routing messages, registering patients, maintaining front desk area, and ensuring confidentiality under HIPAA.

The role requires 1–3 years in customer service, a high school diploma, and proficiency with Outlook, Word, and Excel.

Qualifications

• High School Diploma or equivalent.
• One to three years of customer service experience.
• Medical office experience and 1-year scheduling preferred.
• Proficiency with Outlook, Word and Excel.
• Ability to multi-task and maintain confidentiality.

Responsibilities

• Manage daily scheduling for patients and physicians; order labs and tests as needed.
• Answer calls and route messages; maintain EMR and practice management queues.
• Register patients at check-in/out; determine insurance coverage and collect co-pays.
• Maintain cash drawer; reconcile balances and process deposits.
• Verify referrals and pre-certifications; ensure HIPAA compliance and confidentiality.
• Order office supplies and maintain front desk area.

Skills

Customer service

HIPAA knowledge

Microsoft Outlook

Microsoft Word

Microsoft Excel

Scheduling

Data entry

Communication skills

Confidentiality

Medical office

Education

High School Diploma or equivalent

Tools

EMR / Practice Management System

Job description

The Christ Hospital is seeking an Administrative Scheduler/Receptionist to manage daily patient and physician scheduling, verify insurance, collect co-pays, and enter data into the EMR and Practice Management system.

Responsibilities include answering calls, routing messages, registering patients, maintaining front desk area, and ensuring confidentiality under HIPAA.

The role requires 1–3 years in customer service, a high school diploma, and proficiency with Outlook, Word, and Excel.