Patient Scheduling Coordinator

The Christ Hospital; Lookout Heights (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

The Christ Hospital in Kentucky seeks a Scheduling Specialist to manage daily patient and physician scheduling using a Practice Management system, coordinating labs, tests, and procedures while optimizing clinician time and room utilization.

You will confirm appointments, scan orders into the EMR, and handle front office tasks, including registrational processes, insurance verifications, and co-pays, with a focus on accuracy and confidentiality.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of customer service experience in a medical/office setting preferred.
• Experience with scheduling, EMR/Practice Management systems, and insurance basics.
• Strong communication, confidentiality, and multi-tasking abilities.

Responsibilities

• Answers calls, routes to appropriate staff, and manages messages.
• Greets visitors and handles patient check-in/check-out and registration.
• Verifies patient information, handles co-pays, and updates records.
• Maintains front office area, orders supplies, and handles routine clerical tasks.
• Manages physician's calendars and coordinates scheduling to optimize utilization.

Skills

Strong verbal and social skills

Excellent customer service

Multitasking ability

Confidentiality awareness

Education

High School Diploma or equivalent

Medical office experience

1-year scheduling experience preferred

Tools

Practice Management System

EMR Systems

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Christ Hospital in Kentucky seeks a Scheduling Specialist to manage daily patient and physician scheduling using a Practice Management system, coordinating labs, tests, and procedures while optimizing clinician time and room utilization.

You will confirm appointments, scan orders into the EMR, and handle front office tasks, including registrational processes, insurance verifications, and co-pays, with a focus on accuracy and confidentiality.