Patient Access & Scheduling Specialist

The Christ Hospital; Liberty Township (OH); On-site; USD 34,000 - 46,000; Full time

Job summary

The Christ Hospital is seeking a courteous front desk coordinator to handle daily patient and physician scheduling, verify insurance, collect co-pays, and maintain accurate records in our EMR system.

Responsibilities include greeting visitors, answering calls, managing calendars, and ensuring confidentiality in all interactions. Strong MS Office and multi-tasking skills are required to support busy clinic operations.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of customer service experience; medical office scheduling preferred.
• Proficient with MS Outlook, Word, Excel; able to multi-task and maintain confidentiality; HIPAA knowledge.

Responsibilities

• Answer phones and direct calls to appropriate staff; route messages.
• Greet visitors and patients; assist with check-in/out and data collection.
• Verify insurance coverage and collect co-pays; manage cash and deposits.

Skills

Verbal communication

Customer service

Multitasking

Confidentiality

HIPAA compliance

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Copier

Fax

Telephone system

Job description

The Christ Hospital is seeking a courteous front desk coordinator to handle daily patient and physician scheduling, verify insurance, collect co-pays, and maintain accurate records in our EMR system.

Responsibilities include greeting visitors, answering calls, managing calendars, and ensuring confidentiality in all interactions. Strong MS Office and multi-tasking skills are required to support busy clinic operations.