Medical Scheduling Specialist

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital Health Network is seeking a front desk scheduler to manage daily patient and physician scheduling using the Practice Management and EMR systems, coordinate labs, tests, and procedures, and ensure smooth patient flow.

The role requires strong communication, confidentiality, and the ability to multi-task while maintaining accurate registrations, insurance details, and co-pays in a busy clinical setting.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of customer service experience; medical office scheduling experience preferred.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to multi-task and maintain confidentiality.
• Knowledge of health insurance coverage and HIPAA privacy requirements.

Responsibilities

• Answer calls and direct to appropriate staff.
• Greet visitors; perform patient check-in/out and registration.
• Verify insurance coverage and collect co-pays.
• Maintain cash drawer and reconcile payments.
• Manage scheduling and front desk workflows in EMR.
• Order office supplies; maintain front office cleanliness.
• Perform other clerical duties as assigned.

Skills

Verbal communication

Customer service

Confidentiality

Multi-tasking

HIPAA compliance

Education

High School Diploma or equivalent

Tools

Outlook

Word

Excel

Job description

The Christ Hospital Health Network is seeking a front desk scheduler to manage daily patient and physician scheduling using the Practice Management and EMR systems, coordinate labs, tests, and procedures, and ensure smooth patient flow.

The role requires strong communication, confidentiality, and the ability to multi-task while maintaining accurate registrations, insurance details, and co-pays in a busy clinical setting.