Patient Scheduling & Front Office Coordinator

The Christ Hospital; Cincinnati (OH); Presencial; USD 33 000 - 42 000; Tempo integral

Resumo da oferta

The Christ Hospital is seeking an organized front desk scheduler to manage daily patient and physician appointments, registrations, and related documentation using the Practice Management and EMR systems.

You will greet visitors, verify insurance, collect co-pays, and balance the cash drawer while maintaining confidentiality and HIPAA compliance. 1–3 years in medical office scheduling is preferred and proficiency with Outlook, Word, and Excel is expected.

Qualificações

• Customer service background and ability to interact professionally with patients, physicians, and staff.
• Proficiency with Microsoft Outlook, Word and Excel; familiarity with EMR/Practice Management systems.
• 1–3 years of customer service and/or medical office scheduling experience preferred.

Responsabilidades

• Answer calls and route to appropriate staff; manage messages and documents.
• Greet patients; perform registration and assess insurance coverage; collect co-pays.
• Maintain front desk and reception area; balance cash drawer and deposits.
• Manage physician calendars and EMR/PM queues; handle referrals and pre-certifications.

Conhecimentos

Verbal communication

Customer service

Microsoft Office

Multi-tasking

HIPAA privacy

Confidentiality

Medical office experience

Formação académica

High School Diploma

Ferramentas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

The Christ Hospital is seeking an organized front desk scheduler to manage daily patient and physician appointments, registrations, and related documentation using the Practice Management and EMR systems.

You will greet visitors, verify insurance, collect co-pays, and balance the cash drawer while maintaining confidentiality and HIPAA compliance. 1–3 years in medical office scheduling is preferred and proficiency with Outlook, Word, and Excel is expected.