Surgical Scheduling Specialist

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

The Christ Hospital Health Network is seeking an organized front desk Clerk to support daily patient and physician scheduling. You will use Practice Management and EMR systems to order labs, schedule visits, and manage hospital procedures, while ensuring patient satisfaction and data accuracy.

Responsibilities include answering phones, greeting visitors, registering patients, collecting co-pays, and maintaining front office workflows with confidentiality and HIPAA compliance.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of Customer Service experience in a medical setting preferred.
• Ability to multitask and maintain confidentiality with HIPAA compliance.

Responsibilities

• Answer phones and direct calls to staff; route messages and documents.
• Manage physician and patient scheduling and calendar coordination.
• Check-in/check-out patients, verify insurance information and collect payments.
• Balance cash log, process deposits, and maintain front desk area cleanliness.
• Prepare and send patient correspondence and manage EMR queues.
• Order supplies and perform other clerical duties as assigned.

Skills

Verbal communication

Customer service

Multi-tasking

HIPAA knowledge

Microsoft Office

Education

High School Diploma

Tools

EMR system

Practice Management System

Microsoft Outlook

Phone system

Job description

The Christ Hospital Health Network is seeking an organized front desk Clerk to support daily patient and physician scheduling. You will use Practice Management and EMR systems to order labs, schedule visits, and manage hospital procedures, while ensuring patient satisfaction and data accuracy.

Responsibilities include answering phones, greeting visitors, registering patients, collecting co-pays, and maintaining front office workflows with confidentiality and HIPAA compliance.