Patient Scheduling Specialist

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

The Christ Hospital Health Network is seeking a front office coordinator to manage daily patient and physician scheduling using our Practice Management system for labs, orders, and visits. You will confirm appointments, scan orders into the EMR, and handle confidential information with discretion.

You will greet visitors, assist with patient check-in/out, verify insurance coverage, collect co-pays, and maintain accurate records.

Qualifications

• High School Diploma or equivalent.
• 1-3 years’ experience Customer Service required.
• Medical office experience and 1-year prior scheduling preferred.
• Copier, fax, telephone system, postage equipment, and computer skills (Outlook/Word/Excel).
• Must pass skills assessment tests and demonstrate confidentiality and HIPAA compliance.

Responsibilities

• Answers telephone and directs calls to appropriate staff; handles routing of messages and documents.
• Manages physician’s outlook calendar and EMR-related queues.
• Greets visitors, checks in/out patients, and verifies insurance coverage.
• Collects co-pays, balances logs, and handles payments per procedures.
• Prepares correspondence; orders office supplies; maintains front desk area.

Skills

Scheduling

Customer Service

HIPAA

Multi-tasking

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

EMR system

Scanner / Copier

Job description

The Christ Hospital Health Network is seeking a front office coordinator to manage daily patient and physician scheduling using our Practice Management system for labs, orders, and visits. You will confirm appointments, scan orders into the EMR, and handle confidential information with discretion.

You will greet visitors, assist with patient check-in/out, verify insurance coverage, collect co-pays, and maintain accurate records.