Medical Scheduler: Patient & Physician Appointments

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital Health Network is seeking an organized medical office receptionist to manage daily scheduling, patient check-in/out, and insurance verification. You will use the Practice Management system for orders and scheduling, and scan records into the EMR, ensuring confidentiality and accuracy in a busy clinic environment.

Ideal candidates have 1–3 years in customer service, strong computer skills, and a good understanding of HIPAA rules.

Qualifications

• High School Diploma or equivalent.
• 1–3 years' experience in Customer Service is required; medical office experience and 1 year prior scheduling experience preferred.
• Copier, fax, telephone system, postage equipment, and computer skills (Outlook, Word, Excel) are required.

Responsibilities

• Answers telephone and directs calls to staff; handles messages and documents.
• Greets visitors; performs patient check-in/out and registers patients; verifies insurance coverage.
• Maintains cash drawer; collects co-pays and balances logs; reconciles deposits.
• Verifies referrals and pre-certifications; handles correspondence; manages EMR work queues.
• Orders office supplies; maintains front office and reception area cleanliness.
• Performs other clerical duties as assigned.

Skills

Customer service

Communication

Multi-tasking

HIPAA knowledge

Education

High School Diploma or equivalent

Tools

Outlook

Microsoft Word

Microsoft Excel

EMR systems

Practice Management System

Job description

The Christ Hospital Health Network is seeking an organized medical office receptionist to manage daily scheduling, patient check-in/out, and insurance verification. You will use the Practice Management system for orders and scheduling, and scan records into the EMR, ensuring confidentiality and accuracy in a busy clinic environment.

Ideal candidates have 1–3 years in customer service, strong computer skills, and a good understanding of HIPAA rules.