Patient Scheduling & Front Desk Administrator

MyMichigan Health; Midland (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

MyMichigan Health is seeking an administrative support role to handle telephone answering, scheduling, and patient admission in collaboration with clinical teams.

The position requires high school education, basic data entry and word processing skills, and the ability to manage multiple tasks in a fast-paced health care setting. OSHA training and health safety compliance are emphasized.

Qualifications

• High School Diploma or GED required.
• 1 year experience in health field preferred.
• Knowledge of reading, writing, mathematical, word processing, and computer skills.
• Ability to operate all office equipment including computer, printer, copier, fax, multi-line phone and calculator.
• Knowledge of medical office practices and terminology typical for health settings.
• Ability to multi-task and work under deadlines and changing schedules.
• Excellent verbal and written communication in English.

Responsibilities

• Coordinate scheduling of rehabilitation services to optimize therapist time and department efficiency.
• Greet patients and families in a courteous, professional manner.
• Answer questions regarding treatment, insurance, or other concerns promptly.
• Ensure smooth flow of information between office, clinical areas and departments.
• Answer telephone using proper etiquette and interpersonal skills.

Skills

Interpersonal skills

Multitasking

Time management

Reading & writing

Word processing

Computer skills

Verbal communication

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Windows

Job description

MyMichigan Health is seeking an administrative support role to handle telephone answering, scheduling, and patient admission in collaboration with clinical teams.

The position requires high school education, basic data entry and word processing skills, and the ability to manage multiple tasks in a fast-paced health care setting. OSHA training and health safety compliance are emphasized.