Patient Services Specialist: Front Desk & Scheduling

MyMichigan Health; Michigan; On-site; USD 19,000 - 25,000; Full time

Job summary

MyMichigan Health is seeking a friendly and detail-oriented Front Desk/Patient Service Assistant to provide clerical and receptionist support in a busy practice. You will handle phone calls, schedule appointments, register patients, verify insurance, and collect payments while coordinating with staff and providers.

Ideal candidates have a High School Diploma (Associates Degree preferred), strong computer and typing skills, and experience in a medical office.

Qualifications

• High school diploma required; associates degree preferred.
• Typing and keyboarding skills needed.
• Ability to read, write, and perform basic math.
• Strong interpersonal and customer service abilities.
• Experience in a medical office or similar setting (2 years preferred).

Responsibilities

• Greet patients and visitors, answer phones, and manage front desk flow.
• Verify and update patient demographics and insurance information.
• Schedule appointments and register patients in multiple systems.
• Collect copayments and explain financial policies.
• Process referrals, authorizations, and coordinate with clinical staff.

Job description

MyMichigan Health is seeking a friendly and detail-oriented Front Desk/Patient Service Assistant to provide clerical and receptionist support in a busy practice. You will handle phone calls, schedule appointments, register patients, verify insurance, and collect payments while coordinating with staff and providers.

Ideal candidates have a High School Diploma (Associates Degree preferred), strong computer and typing skills, and experience in a medical office.