Patient Services Coordinator — Front Desk & Care Support

MyMichigan Health; Midland (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

MyMichigan Health is seeking a patient service assistant to provide clerical, secretarial and receptionist support in a busy practice. You will coordinate patient flow, answer phones, schedule appointments, register patients, verify insurance, collect payments, and process referrals for tests and procedures.

The role emphasizes excellent customer service, HIPAA compliance, and teamwork across front office, clinical staff and providers, serving a diverse patient population with professionalism

Qualifications

• Must have a High School Diploma; an Associate's degree is preferred.
• Strong reading, writing, math and computer skills.
• Experience in a medical office or similar setting (2+ years) preferred.

Responsibilities

• Greet and assist patients; answer phones and direct calls.
• Verify and update patient demographics and insurance information.
• Schedule appointments and tests; register patients and collect copays.
• Process referrals and authorizations; maintain patient records accurately.

Skills

Reading/Writing/Math

Keyboarding

Medical terminology

Interpersonal skills

Education

High School Diploma

Tools

EMR

Practice management software

Medifax

Iterminal

Job description

MyMichigan Health is seeking a patient service assistant to provide clerical, secretarial and receptionist support in a busy practice. You will coordinate patient flow, answer phones, schedule appointments, register patients, verify insurance, collect payments, and process referrals for tests and procedures.

The role emphasizes excellent customer service, HIPAA compliance, and teamwork across front office, clinical staff and providers, serving a diverse patient population with professionalism