Patient Services & Front Desk Coordinator

MyMichigan Medical Group; Midland (MI); Hybrid; USD 30,000 - 42,000; Full time

Job summary

MyMichigan Health is seeking a Patient Service Assistant to provide front-desk and clerical support in a medical practice. You will manage patient flow, schedule appointments, verify insurance, collect payments, and coordinate with clinical staff to ensure smooth operations.

This role emphasizes customer service, HIPAA compliance, and accurate data entry across EMR and practice management systems, with a focus on respectful patient interactions.

Qualifications

• High school diploma required; associates degree preferred.
• that reads as

Responsibilities

• Welcome patients and handle front-desk communications, including answering phones and greeting visitors.

Skills

Customer service

Phone etiquette

Scheduling appointments

Insurance verification

HIPAA compliance

Teamwork

Computer literacy

Education

High School Diploma

Associates Degree preferred

Tools

Practice management software

EMR

Medifax

Iterminal

Population health registry

Microsoft Windows

Job description

MyMichigan Health is seeking a Patient Service Assistant to provide front-desk and clerical support in a medical practice. You will manage patient flow, schedule appointments, verify insurance, collect payments, and coordinate with clinical staff to ensure smooth operations.

This role emphasizes customer service, HIPAA compliance, and accurate data entry across EMR and practice management systems, with a focus on respectful patient interactions.