Patient Scheduling & Front Desk Administrator

MyMichigan Health; Midland (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

MyMichigan Health in Midland, MI is seeking a friendly administrative assistant to provide telephone answering, scheduling, patient admitting and visitor greeting across rehab services. You will coordinate interoffice mail, data entry and word processing while maintaining professional standards.

The role requires strong communication, accuracy with insurance questions, and the ability to multi-task in a busy clinical setting. You will support department operations and ensure smooth patient flow.

Qualifications

• Knowledge of reading, writing, mathematical, word processing, and computer skills to complete daily tasks.
• Ability to operate office equipment including computer, printer, photocopier, facsimile, multi-line telephone, and calculator.
• Experience in health field and medical office practices is preferred.

Responsibilities

• Coordinates scheduling of rehabilitation services to optimize therapist time and department efficiency.
• Greets patients and families in a courteous and professional manner.
• Addresses questions regarding treatment, insurance, or other concerns promptly.
• Ensures proper flow of information between office, clinical areas and other departments.
• Answers telephone with appropriate etiquette to support strong public and interdepartmental relations.

Skills

Telephone etiquette

Data entry

Word processing

Interpersonal skills

Multitasking

MS Windows proficiency

Education

High School Diploma or GED

Tools

Microsoft Windows

Office equipment (fax, copier)

Job description

MyMichigan Health in Midland, MI is seeking a friendly administrative assistant to provide telephone answering, scheduling, patient admitting and visitor greeting across rehab services. You will coordinate interoffice mail, data entry and word processing while maintaining professional standards.

The role requires strong communication, accuracy with insurance questions, and the ability to multi-task in a busy clinical setting. You will support department operations and ensure smooth patient flow.