Rehab Scheduling & Front Desk Specialist

MyMichigan Medical Group; Midland, Northern (MI, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

MyMichigan Health is seeking an administrative assistant to handle telephone answering, scheduling, and patient admission in support of rehabilitation services. You will greet visitors, assist with documents and coordinate communications across departments.

The role requires a high school diploma or GED and basic computer/word processing skills, with the ability to multi-task under deadlines while maintaining professional patient interactions.

Qualifications

• High school diploma or GED required.
• Knowledge of medical office practices and terminology.
• Ability to read, write, and perform data entry with basic math.
• Ability to multi-task and meet deadlines.
• English language communication skills required.

Responsibilities

• Coordinate scheduling of rehabilitation services to optimize therapist time.
• Greet patients and families in a courteous manner.
• Answer questions regarding treatment and insurance promptly.
• Manage information flow between the office, clinical areas and departments.
• Answer calls with proper telephone etiquette to support relations.

Skills

Interpersonal skills

Word processing

Computer skills

Multi-tasking

Verbal communication

Organizational skills

Education

High School Diploma or GED

General Studies

Tools

Office equipment

Job description

MyMichigan Health is seeking an administrative assistant to handle telephone answering, scheduling, and patient admission in support of rehabilitation services. You will greet visitors, assist with documents and coordinate communications across departments.

The role requires a high school diploma or GED and basic computer/word processing skills, with the ability to multi-task under deadlines while maintaining professional patient interactions.