Patient Scheduling & Experience Coordinator

VSP Vision; Bakersfield (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

VSP Vision is seeking an on-site Administrative Assistant to deliver high-quality patient experiences and maintain efficient front-desk operations. You will welcome patients, assist with check-in/out, and collaborate with clinicians and staff to ensure smooth patient flow throughout the eye care journey.

The role requires multitasking in a fast-paced environment, strong MS Office skills, and clear communication.

Qualifications

• One to two years of administrative experience with at least one year providing administrative support.
• Proficient in MS Office.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent written and verbal communication.

Responsibilities

• Greet and assist patients, handle check-in/check-out efficiently.
• Document patient information, update records, collect payments.
• Answer and triage inquiries via phone, email, and fax.
• Maintain accurate and confidential patient files and records.
• Coordinate scheduling and prepare charts for appointments.
• Perform confidential administrative tasks and reports.
• Keep front desk organized and accessible at all times.
• Assist on special projects and cross-train in departments.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Team collaboration

Problem solving

Attention to detail

Tools

MS Office

Job description

VSP Vision is seeking an on-site Administrative Assistant to deliver high-quality patient experiences and maintain efficient front-desk operations. You will welcome patients, assist with check-in/out, and collaborate with clinicians and staff to ensure smooth patient flow throughout the eye care journey.

The role requires multitasking in a fast-paced environment, strong MS Office skills, and clear communication.