Patient Experience Coordinator - Eye Care

ADP, Inc.; Torrance (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Bonus eligibility

Competitive benefits

Incentive pay

Job summary

VSP Vision in Torrance, CA is seeking a full-time Front Desk/Administrative Assistant to deliver a high-quality patient experience. You will greet patients, manage check-in/out, document records, and coordinate scheduling to maintain efficient patient flow.

The role requires 1–2 years of administrative support, strong MS Office skills, and excellent verbal/written communication. This position supports cross-functional teams and may involve some on-site duties.

Qualifications

• One to two years of administrative experience with at least one year providing administrative support.
• Ability to perform multiple tasks in a fast-paced environment.
• Proficiency with MS Office package.

Responsibilities

• Greet patients and manage check-in and check-out to ensure smooth flow.
• Document patient information, update records, and collect payments.
• Answer and triage inquiries via telephone, email, and fax.
• Maintain patient records with security and confidentiality.
• Coordinate scheduling and prepare charts for appointments.
• Handle confidential administrative tasks such as reports and releases.
• Keep front desk organized and cross-train in departments.
• Support special projects as assigned.

Skills

Administrative experience

MS Office Suite

Verbal communication

Written communication

Interpersonal skills

Multitasking

Customer service

Discretion and judgment

Tools

MS Office Suite

Job description

VSP Vision in Torrance, CA is seeking a full-time Front Desk/Administrative Assistant to deliver a high-quality patient experience. You will greet patients, manage check-in/out, document records, and coordinate scheduling to maintain efficient patient flow.

The role requires 1–2 years of administrative support, strong MS Office skills, and excellent verbal/written communication. This position supports cross-functional teams and may involve some on-site duties.