Patient Scheduling Coordinator

Enhance Dental; Oklahoma; On-site; USD 32,000 - 40,000; Full time

Job summary

Atoka Family Dental in Atoka, OK is seeking an admin scheduler to greet patients, manage calls, and coordinate appointments. You will use dental software to update records, verify insurance, and prepare documentation for upcoming visits.

Ideal candidates have a High School diploma, strong communication skills, and the ability to handle a fast-paced workflow in a dental office. This full-time role offers steady hours and opportunities to support a patient-centered practice.

Qualifications

• High School diploma or equivalent required.
• Excellent written and verbal communication skills.
• Experience with dental software preferred.

Responsibilities

• Scheduling and confirming appointments
• Welcoming patients and updating their information in dental software(s)
• Registering new patients according to established office protocols
• Verifying insurance and accurately building patient insurance plans in the dental software(s)
• Assisting patients to complete all necessary forms and documentation
• Answering and managing incoming calls
• Responding and complying with requests for information
• Preparing documentation for upcoming appointments
• Checking daily appointment schedules and filling gaps to ensure positive production
• Monitoring and replying to e-mails and voicemails
• Maintaining a professional reception area
• Safeguarding patient privacy and confidentiality
• Maintaining OSHA and HIPPA Compliance
• Perform all other duties as assigned

Skills

Appointment scheduling

Customer service

Verbal communication

Data entry

Education

High School Diploma

Tools

Dental software

Job description

Job Details: Job Location: Atoka Family Dental - ATOKA, OK 74525, Position Type: Full Time, Education Level: High School, Travel Percentage: None, Job Shift: Day, Job Category: Admin - Clerical, Job purpose a scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.

Duties and responsibilities

• Scheduling and confirming appointments
• Welcoming patients and updating their information in the dental software(s)
• Registering new patients according to established office protocols
• Verifying insurance and accurately building patient insurance plans in the dental software(s)
• Assisting patients to complete all necessary forms and documentation
• Answering and managing incoming calls
• Responding and complying with requests for information
• Preparing documentation for upcoming appointments
• Checking daily appointment schedules and filling gaps to ensure positive production
• Monitoring and replying to e-mails and voicemails
• Maintaining a professional reception area
• Safeguarding patient privacy and confidentiality
• Maintaining OSHA and HIPPA Compliance
• Perform all other duties as assigned

Qualifications: High School degree or equivalent required

Exceptional written and verbal communication skills required

Working conditions

Dental practices run at a fast pace and schedulers will be required to keep up with the flow of doctors and patients.

Physical requirements

Schedulers will be required to:

• Sit for long periods
• Look at a computer screen for extended periods
• Stand for long periods.
• Lifting up to 50 pounds

Reports to: Area Director of Operations / Operations Manager

Direct reports: None