Patient Scheduling Coordinator

Enhance Dental; Stillwater (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Enhance Dental in Stillwater, OK is seeking a full-time Scheduler to greet patients, manage appointments, and support daily office operations. You will use dental software to update records, verify insurance, and schedule both new and existing patients.

This role requires a high school diploma and excellent written and verbal communication. The scheduler works in a fast-paced environment, maintains patient privacy, and ensures accurate documentation and timely reminders.

Qualifications

• High School diploma or equivalent is required.
• Exceptional written and verbal communication skills.

Responsibilities

• Schedule and confirm appointments
• Greet patients and update information in dental software
• Register new patients according to office protocols
• Verify insurance and build patient insurance plans in software
• Assist patients to complete forms and documentation
• Answer and manage incoming calls
• Respond to and comply with information requests
• Prepare documentation for upcoming appointments
• Monitor daily schedules and fill gaps to boost production
• Reply to emails and voicemails
• Maintain a professional reception area
• Safeguard patient privacy and confidentiality
• Maintain OSHA and HIPAA compliance
• Perform other duties as assigned

Skills

Communication skills

Scheduling

Education

High School diploma

Job description

Job Details: Job Location: Stillwater Dentistry - Stillwater, OK 74075, Position Type: Full Time, Education Level: High School, Travel Percentage: None, Job Shift: Day, Job Category: Admin - Clerical, Job purpose A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.

Duties and responsibilities

• Scheduling and confirming appointments
• Welcoming patients and updating their information in the dental software(s)
• Registering new patients according to established office protocols
• Verifying insurance and accurately building patient insurance plans in the dental software(s)
• Assisting patients to complete all necessary forms and documentation
• Answering and managing incoming calls
• Responding and complying with requests for information
• Preparing documentation for upcoming appointments
• Checking daily appointment schedules and filling gaps to ensure positive production
• Monitoring and replying to e-mails and voicemails
• Maintaining a professional reception area
• Safeguarding patient privacy and confidentiality
• Maintaining OSHA and HIPPA Compliance
• Perform all other duties as assigned

Qualifications

Qualifications: High School degree or equivalent required

Exceptional written and verbal communication skills required

Working conditions

Dental practices run at a fast pace and schedulers will be required to keep up with the flow of doctors and patients.

Physical requirements

Schedulers will be required to:

• Sit for long periods
• Look at a computer screen for extended periods
• Stand for long periods.
• Lifting up to 50 pounds

Reports to

Area Director of Operations / Operations Manager

Direct reports

None