Treatment Planning Coordinator

Enhance Dental; Choctaw (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Enhance Dental seeks a Treatment Planning Coordinator to verify insurance benefits, discuss treatment costs with patients, and present financial options. You will process payments, maintain schedules, and ensure HIPAA compliance in a fast-paced dental clinic setting.

Responsibilities include creating clear treatment plans, reconciling accounts, and coordinating with central billing teams to ensure accurate billing and collections. High school diploma required; dental experience preferred.

Qualifications

• Education: High school diploma required; Bachelor's degree in a related field preferred.
• Exceptional written and verbal communication skills; dental experience preferred.
• Experience with billing, insurance verification, and patient financial discussions is a plus.

Responsibilities

• Prepare and present treatment plans with financial options to patients and document final arrangements.
• Secure documentation from patients and store in applicable software.
• Build relationships with patients and support practice growth.
• Reconcile invoices, identify discrepancies, and check reports for accuracy.
• Document billing activity and update patient accounts in internal systems.
• Process and post patient payments and issue invoices/receipts.

Education

High school diploma

Bachelor's degree preferred

Tools

Practice management software

Job description

Job Details: Job Location: Choctaw Dental - Choctaw, OK 73020, Position Type: Full Time, Education Level: High School, Travel Percentage: None, Job Shift: Day, Job Category: Admin - Clerical, Job Purpose

Treatment Planning Coordinators are responsible for verifying patient insurance benefits, communicating with patients about treatment cost, generating and presenting financial arrangements to patients, processing payments, and maintaining a productive and efficient schedule.

Duties and Responsibilities

• Prepare and present clear and reliable treatment plans for patients, including presenting financial options to patients and documenting the final financial arrangement
• Secure appropriate documentation from patients and store in applicable software(s)
• Build strong relationships with patients and support activities that grow the practice
• Reconcile invoices, identify discrepancies, and check reports for accuracy
• Document clear and reliable billing activity in internal databases and reporting software(s)
• Receive and sort incoming payments with attention to accuracy and timeline
• Manage the status of accounts and balances; strong ability to identify inconsistencies
• Processing and posting patient payments
• Issue invoices and receipts to patients
• Update the accounts receivable database with new accounts or missed payments
• Coordinate with Central Billing and Medical Billing teams to ensure proper billing and collections
• Maintaining a professional reception area
• Monitoring and replying to emails and voicemails
• Checking daily appointment schedules and filling gaps to ensure positive production
• Preparing end-of-day reports and deposits
• Maintaining OSHA and HIPAA Compliance
• Perform all other duties as assigned

Qualifications:

• Education: High school diploma or equivalent required, Bachelor's Degree in a related field preferred

Experience:

• Exceptional written and verbal communication skills required; prior dental experience preferred

Working conditions:

Dental practices run at a fast pace and treatment coordinators will be required to keep up with the flow of doctors and patients.

Physical requirements:

• Treatment Coordinators will be required to:
• Sit for long periods
• Look at a computer screen for extended periods
• Stand for long periods.
• Lifting up to 50 pounds

Reports to:

Area Director of Operations / Operations Manager

Direct reports:

None