Patient Coordinator

New Beginnings Dental; Prattville (AL); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long Term Disability

Paid Time Off

Holidays

401K

Patient-centered culture

Résumé du poste

New Beginnings Dental in Prattville, AL seeks a Patient Coordinator to support exceptional patient service and smooth front desk operations. The role requires a friendly, proactive, and organized individual who can manage calls, scheduling, and payments with a patient-centered approach.

The position emphasizes strong phone skills, teamwork, and the ability to review treatment plans and financial options while maintaining accurate records and coordinating with other offices.

Qualifications

• 1+ years of experience in a dental office setting.
• Excellent written and verbal communication skills and attention to detail.
• Proficiency in keyboarding and navigating computer programs.
• High attention to detail with excellent problem solving and multitasking skills.
• Ability to thrive in a team environment.

Responsabilités

• Greet patients and create a calm, welcoming environment at arrival.
• Answer phones with excellent verbal skills and convey the practice's philosophy.
• Verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.
• Schedule appointments according to the practice's ideal templates.
• Maintain a productive schedule and fill late cancellations with quick-call patients.
• Checkout patients, collect payments, and schedule next appointments.
• Maintain all computer records to the highest standard.
• Coordinate with other offices on referrals and communications.
• Assist in maintaining the reception area and front office.

Connaissances

Excellent communication

Typing & computer skills

Detail oriented

Team player

Outils

Denticon Software

Description du poste

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

JOB TITLE: Patient Coordinator

FLSA STATUS: Non-Exempt

REPORTS TO: Practice Manager

Job Overview

We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health! If you are looking for a team-oriented environment.

Key Responsibilities:

• Provide a calm and welcoming environment while greeting patients as they arrive.
• Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement.
• Obtain and verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.
• Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.

• Maintain a productive schedule and fill late cancellations with quick-call patients.
• Checkout patients, collect payments, and schedule next appointments.
• Maintain all computer records to the highest standard.
• Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
• Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.

Requirements (Education/Certifications):

• 1+ Years of experience in a dental office setting
• Excellent written and verbal communication skills and attention to detail.
• Proficiency in keyboarding and navigating computer programs.
• High attention to detail with excellent problem solving and multitasking skills.
• Ability to thrive in a team environment.
• Experience with Denticon Software (Preferred).

Benefits:

• Medical, Dental, Vison, Life insurance, Short & Long Term Disability
• Paid Time Off and Holidays
• 401K
• Strong culture of patient care and experience

Location Prattville

Full-Time/Part-Time Full-Time

This position is currently accepting applications.