Patient Scheduling & Care Coordination Specialist

Vanderbilt Health; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Vanderbilt Health is seeking an Associate Patient Service Specialist to support patients before, during, or after appointments. You will facilitate scheduling across services, manage registrations, and coordinate with outside facilities to ensure pre-visit orders are ready for review.

The role emphasizes strong communication, efficient use of patient portals, and collaboration within a large health system known for patient care and education.

Qualifications

• High School Diploma or GED required.
• Experience in a healthcare setting preferred.
• Strong communication and organizational skills.

Responsibilities

• Schedules appointments and procedures via portal messages and work queues.
• Manages registration and patient work queues.
• Coordinates with patients or outside facilities to confirm pre-appointment orders.
• Communicates with patients through the portal to route appropriately.

Skills

Customer Service

Scheduling

Communication

Registration

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking an Associate Patient Service Specialist to support patients before, during, or after appointments. You will facilitate scheduling across services, manage registrations, and coordinate with outside facilities to ensure pre-visit orders are ready for review.

The role emphasizes strong communication, efficient use of patient portals, and collaboration within a large health system known for patient care and education.