Clinic Scheduling & Patient Services Specialist

Vanderbilt Health; Clarksville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Vanderbilt Health in Clarksville, TN seeks an Associate Patient Service Specialist to provide frontline service to patients before, during, or after appointments. You will help streamline scheduling, manage registrations, and coordinate with external facilities to ensure smooth visits.

The role requires strong communication, patient-focused care, and attention to detail in a busy health system environment. This position offers full-time hours with benefits and opportunities for growth within

Qualifications

• Customer service skills for direct patient interactions.
• Ability to schedule appointments and coordinate with multiple services.
• Accurate recording and management of patient information.
• Flexibility to understand medical terminology used in care settings.
• Experience coordinating diagnostic testing and follow-up appointments.

Responsibilities

• Proficiently schedules appointments and procedures through clinical communication channels.
• Manages registration and patient work queues for timely visits.
• Coordinates with patients and outside facilities to ensure pre-appointment orders are received.
• Communicates with patients via patient portal and other systems as needed.

Skills

Customer service

Patient scheduling

Patient documentation

Medical terminology

Appointment scheduling

Education

High School Diploma or GED

Job description

Vanderbilt Health in Clarksville, TN seeks an Associate Patient Service Specialist to provide frontline service to patients before, during, or after appointments. You will help streamline scheduling, manage registrations, and coordinate with external facilities to ensure smooth visits.

The role requires strong communication, patient-focused care, and attention to detail in a busy health system environment. This position offers full-time hours with benefits and opportunities for growth within