Patient Scheduling & Billing Specialist II

Phoenix Physical Therapy; Olde Acres (AL); On-site; USD 33,000 - 46,000; Full time

Job summary

Phoenix Physical Therapy is seeking a Patient Care Coordinator II to support daily clinic operations, attract new patients, and manage front office activities. You will schedule appointments, verify insurance, collect payments, enter patient data into the EMR, and coordinate care to ensure timely treatment.

The role requires strong customer service, attention to detail, and ability to adapt to changing processes, with CPR certification preferred.

Qualifications

• High School Diploma or GED required.
• 2 years of medical billing experience preferred.
• Current CPR certification.
• Knowledge of HCFA 1500, CPT and ICD-9 codes.

Responsibilities

• Greets and registers patients and directs them to the appropriate department.
• Schedules appointments and documents accounts accurately.
• Verifies patient demographics and insurance coverage.
• Collects copays and payments; records them in the system.
• Follows up on referrals and authorizations to avoid care delays.
• Maintains organization and accuracy in EMR documentation.

Skills

Customer Service

Communication

Organization

Data entry

EMR systems

Microsoft Word

Education

High School Diploma or GED

Associates Degree preferred

Tools

EMR software

Microsoft Word

Job description

Phoenix Physical Therapy is seeking a Patient Care Coordinator II to support daily clinic operations, attract new patients, and manage front office activities. You will schedule appointments, verify insurance, collect payments, enter patient data into the EMR, and coordinate care to ensure timely treatment.

The role requires strong customer service, attention to detail, and ability to adapt to changing processes, with CPR certification preferred.