Patient Care Coordinator I - Front Desk & Scheduling

Phoenix Physical Therapy; Pennsylvania; Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Phoenix Physical Therapy in Pennsylvania is seeking a Patient Care Coordinator I to serve as the first contact in the clinic, handling check-in/out, appointment booking, and basic patient support. You will prepare treatment rooms, verify insurance, collect payments, and enter codes into the EMR while maintaining confidentiality and a welcoming atmosphere.

The role requires strong communication, organizational skills, and the ability to multitask in a busy medical office.

Qualifikationen

• High School Diploma or GED required; associate degree preferred.
• Current CPR certification is required.
• Excellent communication and professional demeanor with varied audiences.
• Strong organizational skills with attention to detail and accuracy.
• Proficient with Microsoft Word and data entry; experienced with EMR systems.
• Ability to multitask in a busy medical office environment.

Aufgaben

• Greet patients and visitors in a courteous and friendly manner.
• Oversee clinic cleanliness and inventory; maintain a safe, sanitary environment.
• Assist with setup of treatment rooms and safety of the clinic.
• Answer phones, relay messages, and schedule patient appointments.
• Verify insurance and collect co-pays and deductibles.
• Process credit card payments and enter procedure codes into EMR.
• Maintain patient confidentiality per company guidelines.
• Perform end-of-day procedures and other office support tasks as needed.

Kenntnisse

Effective communication

Organizational skills

Attention to detail

Data entry

Multitasking

Professionalism

Ausbildung

High School Diploma or GED

Associates Degree or college level business courses preferred

Tools

EMR systems

Microsoft Word

Jobbeschreibung

Phoenix Physical Therapy in Pennsylvania is seeking a Patient Care Coordinator I to serve as the first contact in the clinic, handling check-in/out, appointment booking, and basic patient support. You will prepare treatment rooms, verify insurance, collect payments, and enter codes into the EMR while maintaining confidentiality and a welcoming atmosphere.

The role requires strong communication, organizational skills, and the ability to multitask in a busy medical office.