Clinic Front Desk & Patient Care Coordinator

Phoenix Physical Therapy; Parker (CO); On-site; USD 38,000 - 48,000; Full time

Job summary

Phoenix Physical Therapy is seeking a Patient Care Coordinator I to greet patients, manage check-in/out, and schedule appointments. You will assist with set-up, maintain the clinic environment, and help ensure accurate insurance verification and payments are collected.

The role requires strong communication, organization, and the ability to work in a fast-paced medical office. Responsibilities include answering phones, processing EMR entries, end-of-day procedures, and providing support to the

Qualifications

• High School Diploma or GED required.
• Associates Degree or college-level business courses preferred.
• Current CPR Certificate required.

Responsibilities

• Greet patients and visitors in a courteous and friendly manner.
• Oversee cleanliness and inventory of the clinic.
• Maintain safety and sanitary requirements.
• Assist with set-up of treatment rooms, supervision, and safety of the clinic.
• Answer phones and relay messages.
• Schedule and remind patients for services to meet treatment goals.
• Perform insurance verification.
• Meet with patients on first visit to complete paperwork.
• Collect co-payments, co-insurance, and deductibles.
• Process credit card payments.
• Enter procedure codes into the EMR accurately.
• Maintain patient confidentiality per company guidelines.
• Conduct end-of-day procedures as outlined in policy.
• Perform other office support work as needed.

Skills

Communication

Organization

Multitasking

Data entry

Education

High School Diploma or GED

Associates Degree or college-level business courses

CPR Certification

Tools

EMR systems

Microsoft Word

Job description

Phoenix Physical Therapy is seeking a Patient Care Coordinator I to greet patients, manage check-in/out, and schedule appointments. You will assist with set-up, maintain the clinic environment, and help ensure accurate insurance verification and payments are collected.

The role requires strong communication, organization, and the ability to work in a fast-paced medical office. Responsibilities include answering phones, processing EMR entries, end-of-day procedures, and providing support to the