Patient Revenue Navigator

Duke Clinical Research Institute; Durham (NC); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Duke Health is seeking a detail-oriented patient accounts specialist to support the Patient Revenue Management Organization. The role requires accurate verification of insurance coverage, obtaining pre-authorizations, and assisting patients with billing inquiries and payment options.

You will work on-site, handling admissions and registration-related billing tasks while ensuring compliance with regulatory requirements and internal policies.

Competenze

• Excellent communication and data interpretation abilities are required.
• Experience with hospital billing, insurance verification, and collections is preferred.
• Strong attention to detail and ability to work with medical records and coding will help ensure timely reimbursement.

Mansioni

• Analyze insurance coverage and patient accounts to ensure accurate billing and timely reimbursement.
• Obtain necessary authorizations and verify benefits prior to services.
• Explain bills and payment options to patients and arrange payment plans as needed.
• Update billing systems with patient data and insurance status; resolve claim denials.

Conoscenze

Communication skills

Data analysis

Billing & collections

Customer service

Formazione

High School diploma or equivalent

Associate's degree in healthcare field

Bachelor's degree

Descrizione del lavoro

Duke Health is seeking a detail-oriented patient accounts specialist to support the Patient Revenue Management Organization. The role requires accurate verification of insurance coverage, obtaining pre-authorizations, and assisting patients with billing inquiries and payment options.

You will work on-site, handling admissions and registration-related billing tasks while ensuring compliance with regulatory requirements and internal policies.