Patient Financial Advocate

Duke Health; Durham (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Duke Health's Patient Revenue Management Organization seeks a detail-oriented associate to ensure accurate patient accounts, verify insurance requirements, and collect financial liabilities before services. You will support pre-registration, registration, and post-billing processes across the system, aiming to improve reimbursement timelines and patient financial counseling.

The role emphasizes compliance with policies, effective communication with patients and providers, and collaboration with

Qualifications

• Excellent communication skills, oral and written.
• Ability to analyze data and perform multiple tasks.
• Ability to work independently and follow procedures.

Responsibilities

• Analyze insurance coverage and benefits for service to ensure timely reimbursement.
• Obtain Prior Authorization certifications as appropriate.
• Explain bills according to policy and collect payments.

Skills

Communication

Data analysis

Multitasking

Independent work

Education

High school diploma

Some college preferred

Job description

Duke Health's Patient Revenue Management Organization seeks a detail-oriented associate to ensure accurate patient accounts, verify insurance requirements, and collect financial liabilities before services. You will support pre-registration, registration, and post-billing processes across the system, aiming to improve reimbursement timelines and patient financial counseling.

The role emphasizes compliance with policies, effective communication with patients and providers, and collaboration with