Patient Financial Counselor (Healthcare Billing)

Duke University; Durham (NC); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Duke University, through Duke Health, seeks a detail-oriented specialist for the Patient Revenue Management Organization in Durham, NC. The role focuses on accurate patient accounts, timely insurance verification, and adherence to billing policies.

You will analyze coverage, obtain authorizations, assist patients with financial options, and maintain precise billing records to support timely reimbursement and strong patient service. Strong communication and attention to detail are essential.

Qualifikationen

• Excellent written and oral communication abilities.
• Ability to analyze data and perform multiple tasks.
• Develop and maintain professional, service-oriented relationships with patients and staff.
• Understand and comply with policies and procedures.

Aufgaben

• Accurately complete patient accounts per departmental protocol and regulatory guidelines.
• Analyze insurance coverage and obtain prior authorizations; facilitate payment sources for uninsured.
• Explain bills according to PRMO policies and assist with payment arrangements.
• Update billing systems and reconcile daily cash deposits; resolve claim denials promptly.

Kenntnisse

Communication skills

Data analysis

Customer service

Policy compliance

Ausbildung

High school education

Postsecondary education preferred

Jobbeschreibung

Duke University, through Duke Health, seeks a detail-oriented specialist for the Patient Revenue Management Organization in Durham, NC. The role focuses on accurate patient accounts, timely insurance verification, and adherence to billing policies.

You will analyze coverage, obtain authorizations, assist patients with financial options, and maintain precise billing records to support timely reimbursement and strong patient service. Strong communication and attention to detail are essential.