Patient Revenue Cycle Coordinator

Ohio State University; Columbus (OH); Hybrid; USD 42,000 - 65,000; Full time

Job summary

The Ohio State University Health System is hiring a Patient Revenue Cycle Coordinator to support processes from patient pre-registration to cash collection in a remote-capable environment.

The role focuses on patient billing, insurance follow-up, and high-quality customer service in a centralized revenue cycle setting. 40 hours per week, First Shift, remote location.

Qualifications

• Minimum education: High School Diploma or GED.
• At least 1 year of relevant experience.
• Preferred: 6 months+ experience using PCs, Word & Excel.

Responsibilities

• Process patient billing and collection activities across the revenue cycle.
• Perform payment posting, cash reconciliation, and refund/credit processing.
• Handle insurance follow-up and customer service in a call center setting.
• Assist self-pay collections and claim submissions as needed.

Skills

Customer service

Interpersonal communication

Verbal and written communication

Data entry

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Patient Revenue Cycle Coordinator# Careers## Patient Revenue Cycle CoordinatorApply: Remote: Remote Location: Full time: Posted Today: R161185Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions.**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Patient Revenue Cycle Coordinator## Department:Health System Shared Services | Revenue Cycle Clinical SupportScope of Position: The Revenue Cycle for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within the Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered. Position Summary: Patient Financial Services Rep is responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures. Department roles may include, but is not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center setting, self pay collections, or claim submission. Minimum Education Required: High School Diploma or GED. 1 year of relevant experience required. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare environment. Preferred: 6 months or more experience using PCs, websites, and Microsoft Office products, with emphasis in Word & Excel. Demonstrated interpersonal, verbal & written communication skills. Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, as well as escalate to upper management when appropriate. Works independently and collaboratively with others, and identifies opportunity for new work a. Self-motivated, dependable, detail oriented, highly organized. FUNCTION: Finance SUB-FUNCTION: Revenue Cycle Services CAREER BAND: Individual Contributor - Technical CAREER LEVEL: 2## Additional Information:## Location:Remote Location## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***